Writing a condolences business email: the most important things it needs to say

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Sending condolences in the office shows you care

Sending professional and business condolences in the workplace is not just about doing your duty as an employer – it’s about , show your employees that you care.

And being able to express their condolences can help your colleagues get through this difficult time.

Business condolences do not have to be long or winded. In fact, they should ideally be short.

Some of the most important aspects of writing professional condolence messages are that they are personalised, appropriate and respectful.

In fact, many companies have started to train their employeesabout what they can do to support each other in these situations.

Some of these companies may even include a professional condolences sectionas part of their Employee Assistance Programs (EAPs).

This makes it easier for employees to send the appropriate message when required.

Sample business Messages of Condolence

As mentioned above, think of the following phrases as the “building blocks” that you can put together to create the best message of condolences in the workplace for your particular situation.

If you’re sending the message, card, or email on behalf of the entire department, try using the pronoun “we” so the recipient knows you’re doing it are all thinking of you.

Dear ___,

  • It is with great sadness that we have heard of [your loss] and offer our sincere condolences.

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  • We are so sorry to hear about the loss of your _____.
  • We hope it is comforting to know that we are thinking of you.
  • Please Don’t hesitate to contact us if there is anything else we can do to help you during this difficult time.
  • We wanted to let you know that we have received your sad news. We offer our deepest sympathy on the passing of __.
  • On behalf of the management team, I am sorry to hear of your loss. I have no doubt that this is a difficult time for you and your family. Please rest assured that our thoughts are with you.
  • We are sorry to hear of your recent loss.
  • We know this is a difficult time for you and your family family.
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  • We are here for you. Let us know when you take time off to spend with your family.
  • We are thinking of you and hope you get better soon.
  • Take care Taking care of yourself and we hope to see you again soon.
  • We know this must be so difficult for you and your family.
  • _____ was such a wonderful person and we were lucky to have him or her as a member of our team.
  • _____ will be missed greatly.
  • We we would like to express our deepest sympathy for the loss of your [___].
  • We know this is not easy, but we hope you feel the support of your friends and colleagues during this difficult time and know that we are here for you.

Inform colleagues

The following is an example of a business condolence email that you can use to let employees know what happened .

Dear Team ,

It is with deep sadness that I have to inform you of the death of our dear colleague ____ [on Sunday evening].

We are all deeply saddened by this loss and my thoughts are with you all at this difficult time.

Please accept my sincere condolences on behalf of myself and the rest of the company’s employees who share your sadness at this news.

Related Condolence Links

  • How to write the perfect condolence message.
  • Condolence gift ideas: from baskets and flowers to books and toys
  • Writing and sending a brief condolence SMS or text message.

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Content Creator Zaid Butt joined Silsala-e-Azeemia in 2004 as student of spirituality. Mr. Zahid Butt is an IT professional, his expertise include “Web/Graphic Designer, GUI, Visualizer and Web Developer” PH: +92-3217244554

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